Mildura Fruit Company (MFC) was one of Australia's first fruit packing companies to obtain ISO 9002 accreditation for its Quality Management System. In late 1998, MFC changed its accreditation to SQF 2000 - a HACCP based quality management system, which is especially appropriate for the food industry. (SQF stands for Safe Quality Food). In addition, MFC has been granted Certification Assurance (CA) accreditation by the Australian Quarantine Inspection Service (AQIS). This entitles MFC to conduct a number of inspection procedures normally undertaken by AQIS. MFC's CA and SQF 2000 accreditation are independently audited by AQIS and SGS respectively.

MFC employs eight QC (quality control) staff who work fulltime inspecting citrus; on arrival at MFC, during sorting at MFC and after packing at MFC, to ensure that MFC's customers always receive product which is packed to specification. Packed product that fails inspection is rejected, resorted and repacked. "MFC does not make commercial decisions about quality”. MFC produces a detailed "Orchard Protocol" which all MFC growers are required to adhere to, in producing safe quality fruit for the Australian and world markets. The "Orchard Protocol" is MFC's "Approved Supplier Program" and is a key component of our SQF 2000 quality management system.